Contact Vitae Immuna
Please read this before writing. Vitae Immuna is a review publication — we are not the seller. We cannot see your order, issue refunds or answer questions about your health. The sections below tell you exactly where to go for those, and it will be faster than writing to us.
What our email is for
One address reaches our editorial team, and a person reads everything that arrives. It is for three things:
- Corrections — a price that changed, a refund page that was updated, or anything we got wrong.
- Press and permissions — quoting our pages or asking about republication.
- Brand and legal notices — a manufacturer or retailer with a factual update.
We usually reply within two business days.
Help with a HerpaFend order or refund
HerpaFend orders are processed by BuyGoods, the registered seller — they are the ones who can look up your order and handle your 60-day money-back guarantee:
- Email: support@buygoods.com
- Phone: 302-200-3480
- Order lookup: buygoods.com/orderlookup (use the email address you ordered with)
Keep your order confirmation email handy — it has your order number. Our HerpaFend refund guide walks you through the guarantee step by step.
Questions about your health
Whether a supplement suits you depends on your diagnosis and the medications you take, so the right person to ask is your doctor or pharmacist. If you take a prescription antiviral, our guide to taking HerpaFend with valacyclovir lists the questions worth bringing to your appointment.
Manufacturers and brands
You are welcome to write with a factual update, and we will verify it against your public order page or refund terms. We do not accept payment for coverage, a score or a link, and we do not send reviews for approval before publication.
Last updated: September 19, 2026